LaundryCloud provides live as well as historical data logs of your devices. All available online in a very user friendly form, so you will always have overview over your portfolio.
LaundryCloud provides you with comprehensible error code description. So you don’t need to call service organization all the time and save your money and shorten downtimes.
Reactive maintenance time is significantly reduced, when error and spare parts are known in advance. Predictive maintenance is possible thanks to expensive live data. Preventive maintenance will never be forgotten.
Problem:
Machine history is completely missing or unavailable. Error logs, solutions, spare parts maintenance.
LaundryCloud solution:
LaundryCloud provides access to full machine history. All error logs and their solution, maintenance records and spare parts used or parts fixed through the whole machine lifetime.
Problem:
Maintenance technician is leaving and arriving at the machine with error totally blindly. Without any knowledge or clue about the machines malfunction. He has to do diagnostic on the spot and than leave for spare parts or service manuals. If there was a different technician before him he will have to contact him about the past repairs.
LaundryCloud solution:
LaundryCloud provides the technician with all details before he leaves his office. He reads out error message of the machine, studies service manuals, confronts past reparation records and brings correct spare parts to the repair. He only makes one trip and comes prepared. That significantly reduces the downtime of the machine.
Problem:
Machine reports an error message. With no explanation the client has no idea how to interpret the error let alone how to fix it. He calls the maintenance technician to get help even if the problem was minor and solvable by the client himself.
LaundryCloud solution:
LaundryCloud provides the client with error message explanation and possible solutions. Many times the solution is very simple and client can perform it himself. This dramatically reduces downtime of the machine as well as maintenance organization resources.
Problem:
Machine breaks down and is on downtime for a preventable reason.
LaundryCloud solution:
LaundryCloud includes features for preventive and even predictive maintenance. Either it will remind correct personnel of important preventive maintenance measure. Or, based on live data, it can even predict failure that is going to happen so counter measures can be performed before the breakdown to eliminate unnecessary down time.
Problem:
Client has no idea about his machines utilization (number of cycles, washed kg, etc.). In addition he has no good overview over maintenance costs of those machines.
LaundryCloud solution:
LaundryCloud provides full machine utilization reports so client know which machines is used how much. In addition the system provides maintenance costs for every machine. So in the end client can make an easy comparison of his maintenance costs vs. machine utilization to know his real profits.
Thanks to LaundryCloud installation, your laundry machine fleet will receive full IoT capabilities. Putting all the data to use will massively improve not only the knowledge of your machines daily performance, but also improves effectiveness of your maintenance actions significantly.
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